1. Reason for contact (please select):
2. GeneralDeliveryPaymentReturns
7.  
8. Send Message

CUSTOMER SERVICE OPERATING HOURS

Our Customer Service team will be here to help, normal operating hours of 9.00 – 17.30 GMT Monday – Friday.

You can contact Sherpa Adventure Gear as follows:

Telephone: +44 (0) 1572 772 474 (charged at your standard network rate).

Email: customerservice@sherpaadventuregear.co.uk

Due to the complications that have arisen from COVID-19 and to protect our employees, we are operating with a slightly smaller Customer Service team than normal to ensure social distancing is adhered to in our contact centre.  This means there may be a delay in responding to your query beyond our normal 2 working day response time.  We always aim to get back to your emails and queries as quickly as possible, but please allow up to 3- 4 days for a response before getting in touch again. Thank you for your understanding and continued custom.